Details, Fiction and OfficeJet Pro 6960

Details, Fiction and OfficeJet Pro 6960

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Let us start out by updating the printer firmware. Should your printer linked wirelessly, make sure to short-term link the product with USB and then follow the website link to put in the most recent firmware update with your printer from our HP assist Web-site, utilizing this url.

If The problem persists, I recommend you to definitely Speak to the HP Guidance Staff relating to this as this could become a hardware difficulty.

If an mistake information is shown within the printer's control panel, Observe down the precise concept or code. Seek for this unique mistake around the HP Guidance Site for more thorough troubleshooting ways.

Make sure you simply click “Recognized Remedy” if you are feeling my write-up solved your problem, it might help Other folks come across the answer. 

Printer was Performing good very last time I utilized it, now when I convert it on it's got the loading screen Together with the bar to get a several seconds and afterwards immediately brings up a brilliant blue display screen with the facility symbol and the error code C9C70000.

This looks like a feasible hardware failure Using the printer. Nonetheless, I'd advise you are trying these steps here: 

Remember to mark this article as “Approved Alternative” if The difficulty is solved and if you're feeling this reply was valuable click on “Sure”.

I log in to your web site and am presented by using a monitor that appears to assume that I am a returning consumer that seems to have overlooked my password. That is definitely only the start as I simply click in my identify and am m presented with everything but what I'm searching OfficeJet Pro 6970 for. 

Reinstall Cartridges: Remove the ink cartridges and inspect them for almost any injury. Reinstall them, ensuring they click on into put securely.

Thank you a great deal for the reply, iv been trying to workout how to get back again towards the thread (Obviously not excellent IT capabilities) 

It has been some time given that anyone has replied. Only request a new concern if you want to to get started on the dialogue again.

When you've already tried out the above mentioned mentioned troubleshooting, you'll be able to consider applying another list of ink cartridges.

As you have got mentioned that the bar won't slide above from the right side? Have you made an effort to go the carriage manually.

Your account also helps you to join with HP support more quickly, accessibility a personal dashboard to control all of your current products in one area, look at warranty details, situation status and more.

 Alternatively You may also seek to update the printer firmware directly from the printer control panel.